If a payment comes through one of your Carpay channels, and that payment doesn't have any "irregularities", the payment should automatically post to the customer's account in your DMS, without needing your approval. The "irregularities" that stop autopost and require your review are:

  • Side Note balances
  • Late Fee balances
  • Pickup Payment balances

If ALL Carpay payments are posting to your Batch Payments screen for review (including those with no "irregularities"), it could be because your time zone isn't set in Wayne Reaves. Below, you can see a screenshot tutorial on how to set the time zone in your system.

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