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Carpay Features 101
10 articles in this collection
Written by
Victoria Urso
Work Late Accounts Auto-Enroll
This feature gives you the ability to automatically send recurring emails/text messages to your delinquent customers in English or Spanish.
Written by
Victoria Urso
Updated over a week ago
Making a Payment on the Carpay App
The Carpay app provides a fast and easy way for customers to make a payment towards their loan and view past loan payments.
Written by
Victoria Urso
Updated over a week ago
Virtual Terminal: Taking Down Payments and Misc. Payments
With Carpay you will also get a generic virtual terminal for all payments that are not part of the original installment contract.
Written by
Victoria Urso
Updated over a week ago
Using Smart Auto-Pay
Smart Auto-Pay allows you to customize an autopay schedule for your customers.
Written by
Victoria Urso
Updated over a week ago
How a Customer Makes a Payment
All it takes are a few clicks of a button for a customer to make a loan payment through Carpay.
Written by
Victoria Urso
Updated over a week ago
Enrolling Customers in Autopay
Enrolling customers in autopay will save your dealership headaches and time. It's as easy as flipping a switch.
Written by
Victoria Urso
Updated over a week ago
Taking Payments Over-the-Phone or In-Store
On your Carpay Dealer Dashboard, you will be able to take payments from your customers directly; over-the-phone and in-store.
Written by
Victoria Urso
Updated over a week ago
Sending Registration Codes to Customers
If your customer did not provide a social security number and are logging-in to Carpay for the first time, you can Send a Registration Code.
Written by
Victoria Urso
Updated over a week ago
How to Use Payment Requests
The Payment Requests feature allows you to create an invoice right in the Carpay portal to easily send to your customers via text or email.
Written by
Victoria Urso
Updated over a week ago
How to use Work Late Accounts
The Work Late Accounts feature can be used if you need extra communications sent to your most delinquent customers.
Written by
Victoria Urso
Updated over a week ago