Enrolling Customers in Autopay

Enrolling in autopay will save your dealership headaches and time.  It's as easy as flipping a switch.

To enroll a customer in autopay, their account cannot be past due and a payment method must be saved within the customer's account. You can save a payment method by processing a payment,  clicking "save this method for future use," and then clicking "enable auto-pay with this method."

You can also toggle autopay on or off with a flip of a switch.

• Related Articles

• Enrolling Customers in Autopay

  Enrolling customers in autopay will save your dealership headaches and time. It's as easy as flipping a switch. Click here to go to the Autopay support article.

• Sending Registration Codes to Customers

  Your customers will need to use their social security number and last name in order to access Carpay for the first time. If their social security number was not provided, you can Send a Registration Code instead which will grant them access to their ...

• Using Smart Auto-Pay

  Smart Auto-Pay allows you to customize an autopay schedule for your customers. Click here to view the "Using Smart Auto-Pay" support article.

• Using Smart Auto-Pay

  Smart Auto-Pay has various different purposes: ✅ Provide a few extra days grace to your customer, by altering the due dates. ✅ Allow your customer to pay with Auto-Pay on different frequencies. ✅ Re-structure the entire loan, without all the extra ...

• Sending Registration Codes to Customers

  If your customer did not provide a social security number and are logging-in to Carpay for the first time, you can Send a Registration Code. Click here to view the "How-To Send Registration Codes" support article.