How can I reset my password?
Enter your email address and click on "Reset password."
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My account isn't showing up.
There are two different ways to login to your Carpay account witch apply to both the website and mobile app. For First-Time Users Make sure you have the first-time user box selected. Once selected, enter your last name & the last four digits of ...
How do I register my account?
Once you've logged in as a guest by clicking "First-Time User" on the login page, you'll be able to register with an email/password after you've made your first payment. You can also request a registration code from your lender and click "I have a ...
How do I use a registration code?
You can use a Registration Code to access your Carpay account if you did not provide a social security number to your dealer (or if you are having difficulty accessing with your last name/social security). You will need to ask your dealer to send you ...