How do I register my account?
Once you've logged in as a guest by clicking "First-Time User" on the login page, you'll be able to register with an email/password after you've made your first payment.
You can also request a registration code from your lender and click "I have a registration code" online or in the Carpay Mobile app.
My account isn't showing up.
There are two different ways to login to your Carpay account witch apply to both the website and mobile app. For First-Time Users Make sure you have the first-time user box selected. Once selected, enter your last name & the last four digits of ...
How do I use a registration code?
You can use a Registration Code to access your Carpay account if you did not provide a social security number to your dealer (or if you are having difficulty accessing with your last name/social security). You will need to ask your dealer to send you ...
Making Cash Payments using Carpay
If your dealership has the option enabled, you can make Cash payments at participating retail stores nearest to you. If the option is available, you will log into Carpay online or via our mobile app, and click "In-Store Code". Online, this button is ...
Setting Text/Email Reminder Preferences
Once logged in, click Account Settings: Then, check/uncheck the boxes for the reminders you'd like to receive:
Making Payments on Multiple Cars Using the Same Login
Yes, you can make payments on multiple cars using your same login account by clicking "Add loans to your account" once you're logged in and registered on your first loan. Go to the link here and enter the primary buyer information for the loan you ...