I have questions or requests regarding my loan.
At Carpay, we're just here to make it easier for you to make payments, check receipts, and control your accounts online. However, we can't speak on behalf of your lender.
If you have any loan-related questions, please contact your lender directly.
Making Payments on Multiple Cars Using the Same Login
Yes, you can make payments on multiple cars using your same login account by clicking "Add loans to your account" once you're logged in and registered on your first loan. Go to the link here and enter the primary buyer information for the loan you ...
What are all the methods to make a payment?
You can make a payment on Carpay by using any of the following options: Online: by going to https://pay.carpay.com Mobile App: through the Carpay mobile apps. You can download them from within the Apple Store for iPhone, or the Google Play Store for ...
My account isn't showing up.
There are two different ways to login to your Carpay account witch apply to both the website and mobile app. For First-Time Users Make sure you have the first-time user box selected. Once selected, enter your last name & the last four digits of ...
Making Cash Payments using Carpay
If your dealership has the option enabled, you can make Cash payments at participating retail stores nearest to you. If the option is available, you will log into Carpay online or via our mobile app, and click "In-Store Code". Online, this button is ...