Making Cash Payments using Carpay
If your dealership has the option enabled, you can make Cash payments at participating retail stores nearest to you.
If the option is available, you will log into Carpay online or via our mobile app, and click "In-Store Code".
- Online, this button is located at the top menu of the screen.
- On our mobile app, this button is located at the bottom of the screen.
After clicking "In-Store Code," you may enter the amount in Cash you wish to pay, then click the green "Pay" button.
Please note: It is up to your dealership whether they accept partial payments or not.
An external window will open directing you to Paysafe with instructions on how to make your Cash payment. It will also show the nearest participating retail stores that accept PaySafe cash payments.
Once you have your barcode:
- Navigate to the participating retail store of your choice
- Present the barcode to the clerk for them to scan - you can simply instruct them you need to pay this barcode
- The clerk will collect the amount in Cash plus a $4 service fee charge
- The payment will post into Carpay and will be visible in your payment history
Please note: The payment may show as "pending" in Carpay until your dealership approves the payment on their end.
Barcodes expire after 72 hours from their creation. If your barcode has expired prior to you using it, you may generate a new barcode.
Making Payments on Multiple Cars Using the Same Login
Yes, you can make payments on multiple cars using your same login account by clicking "Add loans to your account" once you're logged in and registered on your first loan. Go to the link here and enter the primary buyer information for the loan you ...
What are all the methods to make a payment?
You can make a payment on Carpay by using any of the following options: Online: by going to https://pay.carpay.com Mobile App: through the Carpay mobile apps. You can download them from within the Apple Store for iPhone, or the Google Play Store for ...
How long does it take for my payment to go through?
Payments made on Carpay are processed immediately. However, your lender will have an opportunity to review the payment before posting it to your account. Ultimately, the time for your payment to be reviewed so that you can access your detailed ...
My account isn't showing up.
There are two different ways to login to your Carpay account witch apply to both the website and mobile app. For First-Time Users Make sure you have the first-time user box selected. Once selected, enter your last name & the last four digits of ...
I have questions or requests regarding my loan.
At Carpay, we're just here to make it easier for you to make payments, check receipts, and control your accounts online. However, we can't speak on behalf of your lender. If you have any loan-related questions, please contact your lender directly.