Sync Data AutoManager

Syncing data between AutoManager and Carpay

If you are finding that the payment data in AutoManager is different than what is showing in Carpay or vice versa, it might mean you need to sync the two platforms.

Two simple steps will get you on the right track:

1. You need to upload your active BHPH to Carpay in the morning.
  • Click “Tools”
  • Click “Upload Active BHPH to Carpay”
Upload Active BHPH to Carpay

2. Download payment data everyday or every time there is a pending payment so that the list is up-to-date.
  • Click “Tools”

  • Click “Download Payment Data”

Download Payment Data

NOTE: If you do not download payment data each day, the payments will show as pending in Carpay. If you follow these steps and the data is still not syncing, please reach out to

    • Related Articles

    • Accepting Carpay Payments in AutoManager

      After customers have made payments to your dealership via Carpay you will not see the payments in your DMS immediately. When logged into Carpay in the Recent Payments tab you will see "Approved in DMS ✔️". If there is no, ✔️ you will need to download ...
    • What are all the services Carpay offers?

      Question: What all do I get when I signup for Carpay? Answer: When you signup for Carpay, you'll be given unlimited access and use to the following: Online Customer Portal: - This is where your borrowers can login from any web or ...
    • Accessing Carpay via Wayne Reaves

      Once your dealership if approved, the Carpay system will be active and ready to get to work for you. The dealer dashboard is another way Carpay makes taking payments easier for all of your office staff. ​ All computers with access to your DMS will be ...
    • Activating Your Dealership Carpay Account

      We know commitment can be hard. That’s why we’ve created an activation process that’s as easy as five steps with no commitment needed. Completing the five steps means you’re on your way to reducing your delinquency and increasing your dealership’s ...
    • Adding a Carpay button to Wayne Reaves

      Click "+ User Buttons" on the Wayne Reaves DMS Dashboard: Click on "Set up Shortcut" (select 1, 2, or 3): Click the Carpay button to add it to your dashboard: Click "Carpay": Follow the Signup Process: Once you've completed the application, your ...