Taking Payments Over-the-Phone and In-Store
On your Carpay Dealer Dashboard, you'll be able to take payments from your customers directly; over-the-phone and in-store.
Payments taken here will show up right in your DMS.
Additionally, you're interacting with the same Carpay account as your customers are, so if you save a payment method on file, your customer will also be able to login to Carpay and use that saved payment method.
Once you're logged in, you can search for customers and view information:
Last login date
Payment methods on file
Text reminder settings
Next payment dates
Once you have selected the customer you wish to take actions for you can:
Make one-time payments
Set up autopay
Enable text reminders
Save payment methods on file
Send registration codes
Add or remove card names accepted by Carpay
Block customer from making payments
Taking Payments Over-the-Phone or In-Store
On your Carpay Dealer Dashboard, you will be able to take payments from your customers directly; over-the-phone and in-store. Click here to view the "Taking Payments Over-the-Phone and In-Store" support article.
Virtual Terminal: Taking Down Payments & Misc. Payments
With Carpay you will also get a generic virtual terminal for all payments that are not part of the original installment contract. Go to the "Taking Down Payments & Misc. Payments: Virtual Terminal" article.
Taking Down Payments & Misc. Payments: Virtual Terminal
With Carpay you will also get a general virtual terminal for all payments that aren't part of the original installment contract. You can use the Virtual Terminal for things like: Down payments Tag/Title fees Repair bills Non-BHPH deals (cash car ...
What are all the services Carpay offers?
Question: What all do I get when I signup for Carpay? Answer: When you signup for Carpay, you'll be given unlimited access and use to the following: Online Customer Portal: www.pay.carpay.com - This is where your borrowers can login from any web or ...
How to Use Payment Requests
The Payment Requests feature allows you to create an invoice directly within the Carpay portal to easily send to your customers via text or email. Once you send the invoice to your customers, they will be able to make the payment right away! Payment ...