How Customers Can Access Their Account
Customers have three options for accessing their loan account with Carpay:
Website: Through the online portal at pay.carpay.com
Mobile App: Available on both iOS and Android
Phone: Automated IVR system at 1-877-9-CARPAY
What Customers Can Do Once Logged In
Once logged in through either the web browser or mobile app, customers can:
View their payment history
See their payment schedule
Make one-time payments
Enable Auto-Pay
Set up reminders for their loan payments
Summary
Customers have flexible ways to access and manage their loan payments online, in the Carpay mobile app, or by phone, and can view history, make payments, and set up autopay and reminders.
