With Carpay’s Manage Fees integration with Wayne Reaves, you and your customer can see CPI payments due on their account.
To enable this feature, please contact your Customer Success Specialist to have it turned on. We must ensure that the following information is in place to ensure this feature works properly for you and your customers.
Payments with Manage Fees will not auto-post to Wayne Reaves.
Step 1: Begin inside Wayne Reaves
First, you will need to add the fee you want to charge to your customer’s account.
Select the customer account you want to add fees to.
Open the Payments tab at the top.
Select the Manage Fees option.
Step 2: Enter information for Fee 1
This is where you will set up the type of fee, its description, etc.
Description: CPI
Type:
Vendor:
Amount:
Cost:
End Date: Should match the day their last payment is due
Next, select Integrate with Payment Schedule — this ensures the payments are paid only at the time the regular scheduled payment is due.
Now when you select their Fee Schedule, it should look something like this:
How are managed fees displayed in Carpay?
Within Carpay, if a customer has CPI on their BHPH note, you will see the CPI amount being included in the grand total of the amount due.
You can see a more in-depth breakdown of the payment amount due, along with any fees (such as CPI), by clicking on View suggested payment breakdown. A pop-up will appear showing you the breakdown of the amount due.
When your customer logs in to Carpay and they click Make a Payment, it will show them the same breakdown that your dealership sees. Included in that will be any CPI fees.
