Carpay

Explains that the Payments Posting to DMS tab on Recent Payments is automation tracking for DMS posting and typically requires no dealer action.

Recent Payments: Payments Posting to DMS (DMS specific)

Support articles defined by specific DMS functionalities.

DMS Specific Support

How dealers using Wayne Reaves accept Carpay customer payments into their DMS.

Accepting Carpay payments in Wayne Reaves

How to add and use a Carpay button within the Wayne Reaves DMS for faster login and access.

Adding a Carpay button to Wayne Reaves

How to program your Wayne Reaves so that payments made on Carpay automatically reconcile into the Wayne Reaves DMS.

Making payments auto-post to Wayne Reaves

How to set up, view, and manage the "Manage Fees" tool built into Wayne Reaves.

Manage Fees (CPI)

How to void or refund payments processed through Carpay and update the changes in the Wayne Reaves DMS.

Voiding / Refunding payments in Wayne Reaves

Wayne Reaves

How dealers using the AutoManager integration can add, edit, and approve extra fees so payments post correctly to AutoManager.

Managing extra fees in AutoManager

How AutoManager dealers should block paid-off, repossessed, or trade-in accounts in Carpay to prevent incorrect payments and reminders.

Managing paid-off, repossessed, and trade-in accounts

How data syncs between AutoManager DMS and Carpay, what information is automatically shared, and how to manually sync data if a payment record does not appear as expected.

Syncing data between AutoManager and Carpay

Dealers who use AutoManager (DeskManager) and Carpay.

AutoManager

Locating your DMS ID # that is unique to your dealership within DealerCenter DMS.

Finding your DMS ID # in DealerCenter

How DealerCenter dealers reinstate repo accounts and unblock customers in Carpay after a balance is resolved.

Reinstating and unblocking a customer after repossession

DealerCenter

Locating your DMS ID #, which is unique to your dealership, within Frazer DMS.

Finding your DMS ID # in Frazer

Frazer

Locating your DMS ID #, which is unique to your dealership, within iDMS.

Finding your DMS ID # in iDMS

iDMS / DealerSocket

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